Emergency assistance... when you need it the most
When you're in trouble, you need a travel emergency assistance provider who's ready to spring into action, anytime and anywhere.
That's what you get with Asego, and it's a big part of why we're trusted by our 20,000+ travel trade clients and association to serve their customers.
Your Guide to Asego Claims Assistance
We hope that your trip goes smoothly. However, if something unexpected happens, Asego will be there to help.
You’ll find all the information you need about claims assistance right here, including a step-by-step guide to making your claim, links to all the supporting documents you’ll need, and advice about claims related to specific events or travel providers.
Claims details and information
How to make a Travel Insurance Claim
Don't worry if something disrupts your trip; we're here to help. It's fast and simple to file a travel insurance claim. Just follow these four steps:
Download & complete the claim form (PDF).
Add your supporting documentation.
Make a copy for yourself just in case.
Submit to [email protected] .
If you have additional questions about the claims process, or about a specific claim that you've made, please feel free to contact us at +91 8448582205 or email at [email protected].
Read more about how to make a claim
In most instances, when you submit a claim you will need to provide one or more supporting documents so that we are able to validate and settle the claim. Find out exactly what you need to submit, based upon the type of claim, and download the necessary claims forms.
Read more about Supporting Documents
If you need assistance
Our emergency assistance hotlines are available 24-hours a day. When you call, please be prepared to provide:
- 1. A contact number we can call you back on
- 2. Your membership number
ICICI Lombard General Insurance
USA and Canada (toll free): +1 844 8711200
National toll free number: 1800 102 5721
Email address: [email protected]
Or Login to the e-claim link:
https://fgaindia.com/FalckMLink/
Aditya Birla Health Insurance
Europe Assistance India Pvt. Ltd.
Toll Free phone number: 18332356787
For USA: 80016122030004
For Greece: 80077773300
Rest of the world: +91 22 6787 2067
Email address: [email protected]
Care Health Insurance limited
USA and Canada (toll free): +1 8443013135 / +1844301346
Other countries (call back facility): +911244498760
Travel Assistance: [email protected]
Policy Servicing & Claim Reimbursement: [email protected]
Fax: +911244006674
IFFCO Tokio General Insurance
IFFCO Tokio General Insurance Company Limited
Corporate Office,
IFFCO Tower, Plot No. 3, Sector 29, Gurgaon Policy Servicing Branch, 3rd Floor, IFFCO House, 34, Nehru Place, New Delhi - 110019
Claim Queries (toll-free): 1800-103-5499
Reliance General Insurance limited
6th Floor, Oberoi Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon (East), Mumbai - 400063
Dedicated National Toll-Free Help Line: 18002095522
Contact Number: +91 22 67347843 & +91 22 67347844
Fax: +91 22 67347888
Email: [email protected]
Frequently Asked Questions
Overseas travel assistance with insurance
Student travel assistance with insurance
Domestic travel assistance with insurance