Privacy Policy

1. Information We Collect

We collect the following categories of information:

A. Personal Information

When you purchase or inquire about a travel insurance policy, we may collect:

• Full Name
• Date of Birth / Age
• Contact Details (Phone Number, Email Address)
• Address
• Passport details (if required by insurer)
• Travel details (destination, travel dates, duration)
• Nominee details
• Any other information required to issue an insurance policy

B. Payment Information

Payment method details (UPI, card, net banking—processed securely via third-party payment gateways). We do not store or process complete card/UPI credentials.

C. Technical Information

• IP address
• Browser type & device information
• Cookies, session data, and usage data

D. Third-Party Information

We may receive data from insurance providers, payment gateways, and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

• Process and issue travel insurance policies
• Share required details with third-party insurance companies
• Provide customer support and respond to queries
• Send policy documents, invoices, reminders, and updates
• Improve website performance and user experience
• Comply with legal or regulatory obligations
• Prevent fraud and ensure secure transactions

3. Sharing of Information

We may share your information only with:

1. Third-Party Insurance Providers – to issue, modify, or claim your insurance policy.
2. Payment Gateways – to complete online payments securely.
3. Service Providers – for hosting, analytics, customer support, or communication services.
4. Government or Legal Authorities – when required by law or regulatory obligations.

We never sell or rent your personal data to marketing companies.

4. Data Security

We use industry-standard security measures, including:

• Data encryption
• Secure servers and firewalls
• Limited access to personal data
• Compliance with applicable IT and data protection laws

However, no system is fully secure. You agree that you share information at your own risk.

5. Cookies & Tracking Technologies

Our website uses cookies to improve user experience, remember preferences, and analyze performance. You may disable cookies in your browser, but some features may not work properly.

6. Third-Party Links

The website may contain links to external portals. We are not responsible for their privacy practices; please review their policies independently.

7. Children’s Privacy

We do not knowingly collect data from anyone under 18. If we learn a minor provided information, we will delete it immediately.

8. Your Rights

Depending on applicable laws, you may request:

• Access to your personal data
• Correction of incorrect information
• Deletion of your data (unless required legally)
• Withdrawal of consent
• A copy of your policy-related information

To exercise these rights, email us at [email protected].

9. Data Retention

We retain customer information only as long as necessary to provide insurance services, meet legal or tax requirements, or process claims. Once no longer required, data is securely deleted.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a new “Last Updated” date. Continued use of the website constitutes acceptance of the revised policy.